FAQS

Frequently Asked Question

What benefits do I get when I register as a user?

Always be up to date with notifications of offers and new destinations, flights, accommodations, properties and events.

To make a purchase, is it necessary to register with an account?

Yes, so that you have the true data and the sending of any boucher to your email.
Have and view the information of your searches and reservations in your control panel and access it quickly and easily.

How do I create an account to register as a customer?

On the main page of Genie Butler, at the top there is a menu, you must click on the option "Register", a box will appear in which you can register through Facebook, Gmail, Instagram e-mail.
From there you must complete the fields, about your personal information.

How do I create an account to register as a provider?

On the main page of Genie Butler, at the top there is a menu, you must click on the option "Become a provider", a box will appear in which you give the option to register through Facebook, Gmail, email from Instagram.
From there you must fill in the fields, about your personal information and that of the service you will offer.

How can I recover my password?

First verify that you have entered your email and password correctly (uppercase, lowercase or numbers). If the error continues:
On the main page of Genie Butler, at the top there is a menu, you must click on the "Access" option, a box will open, write your email with which you enter and select where it says "You forgot your password" and it will return to send a link to your email, which you must select. Reset your password and you're done.

How do I access my account?

En el menú principal de la plataforma, seleccione la opción "Iniciar sesión", y se abrirá una ventana donde debe seleccionar con qué opción desea iniciar sesión, ya sea con Instagram, Facebook, Gmail o con correo electrónico, e ingresar su contraseña.

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